top of page

Report a Casino Problem

At TheBonusBox, the safety and satisfaction of our players are of paramount importance. We are committed to providing a platform that features only reputable and secure online casinos, ensuring that gambling remains a safe, enjoyable experience for everyone. However, we understand that issues can occasionally arise while dealing with online casinos.


If you encounter any unresolved problems with a casino listed on our website, we encourage you to report them on this page. Our team will diligently relay your concerns to the respective casino, seeking their prompt attention and resolution.


Please note that this support is primarily for active users of website. Nevertheless, we will do everything within our power to communicate all reports to the respective casinos, hoping for positive outcomes. While TheBonusBox does not possess authority over individual online casinos, we remain committed to assisting in the resolution process.


It is essential to acknowledge that we cannot guarantee the outcome of your report; it will ultimately be determined by the online casino and you. However, rest assured that we are dedicated to fostering transparency and trust between players and casinos.


In instances where serious violations by a casino are confirmed, we may take appropriate action, including adding them to our blacklisted casinos page. This measure is intended to inform other visitors to our website, empowering them to make informed choices and avoid potential issues.


Thank you for your continued support and trust in TheBonusBox. Together, we strive to create a safer and more enjoyable gambling experience for all our players.

Report your problem with an Online Casino
Have you been in touch with the casino customer support?
bottom of page